Terms of Service

1. Acceptance of Terms

By accessing or using Viabook ("Service"), you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of Service

Viabook provides a cloud‑based booking and appointment management system for multiple business sectors

3. User Accounts

3.1 Account Creation

Users must provide accurate registration data and keep their account information up to date.

3.2 Responsibilities

• Maintaining account confidentiality
• Ensuring all activity under the account complies with these terms
• Using the Service only for lawful business purposes

3.3 Account Security

You are responsible for safeguarding your login credentials. Viabook is not liable for unauthorized access due to your actions.

4. Acceptable Use

• No activities that may disrupt or damage the platform
• No attempts to reverse‑engineer or breach system security
• No misuse of customer data stored within the Service

5. Intellectual Property

All software, trademarks, and content within the Service remain the exclusive property of Viabook. You receive a limited, non‑transferable license to use the Service for your business needs.

6. Subscription Fees & Billing

6.1 Subscription Model

Access to Viabook requires payment of subscription fees based on the selected plan.

6.2 Payment Terms

Payments are due upfront and are non‑transferable.

6.3 Refund Policy

New subscribers may request a refund within 30 days of purchase. Refunds do not apply to renewals.

7. Data Retention & Access

Paid accounts retain full data access during the active subscription. Upon cancellation or expiration, data remains accessible for 15 days before deletion.

Free accounts retain data for 7 days after expiration unless upgraded.

8. Termination

Viabook may suspend or terminate access for violations of these terms or unlawful behavior.

9. Warranty Disclaimer

The Service is provided "as is" without warranties of any kind. Viabook is not responsible for downtime, data loss, or damages arising from Service use.

10. Limitation of Liability

To the maximum extent allowed by law, Viabook shall not be liable for indirect or consequential damages, including lost profits or business interruption.

11. Indemnification

You agree to indemnify and hold Viabook harmless against claims resulting from misuse of the Service.

12. Privacy

Viabook protects personal data in accordance with its Privacy Policy, which is incorporated into these terms.

13. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia.

14. Modifications to Terms

Viabook may update these Terms periodically. Continued use of the Service confirms acceptance of changes.

15. Contact Information